The Village launched its first National Citizen Survey in April, 2017. The National Citizen Survey is the premier survey service from the International City/County Management Association (ICMA) and National Research Center, Inc. Survey questions are intended to measure eight aspects of community livability: community engagement, education and enrichment, recreation and wellness, economy, built environment, natural environment, safety and mobility. Several questions also seek resident's opinions on future priorities for the Village. The survey also includes a series of demographic questions.
Frequently Asked Questions
Click here to view Frequently Asked Questions regarding the survey.
Presentation of Key Findings
Click here to view a presentation (PDF) of key findings that was given at the Administration and Finance Committee meeting on July 12, 2017.
Technical Appendices (PDF)
Includes the details about survey methods, individual response options selected for each question and detailed reuslts of both the national benchmark comparison and the custom benchmark comparison.
Geographic Crosstabs Report (PDF)
Discusses difference in opinion of residents by Northwest, Northeast, Southwest, and Southeast geographic areas.