Resident Resources






Child Care - Resources for child care providers, essential workers, and those who want to volunteer to support emergency child care.

ComEd Bill Payment Assistance Program 

3.18.21 ComEd Extends Payment Plans to Help Customers Struggling with Electric Bills. Read more...

ComEd Financial Assistance Options

COVID-19 Information

Consumer guidance on debts due and regulated financial sectors: click here.

For a guide for consumers struggling to repay their debts during the COVID-19 pandemic see the IL Department of Financial Professional Regulation Resource Document.

Employee workplace rights complaints: contact the Attorney General’s Office at (844) 740-5076 or submit a complaint online.

Families First Coronavirus Response Act: Questions and Answers

Resources for Survivors of Domestic and Sexual Violence - During the COVID-19 stay-at-home order our local responders are seeing an increase in domestic calls. If you, or someone you know, needs assistance please refer to the link provided by the Will County’s State’s Attorney Office regarding resources for survivors of domestic and sexual violence.

Grocery Shopping Guide.

Illinois Department of Financial and Professional Regulation (IDFPR) help for consumers struggling to make payments on their debts due to the COVID-19 crisis and guidance for its regulated financial sectors.

IRS Updated Statement - Payment and Filing Deadline extended to July 15, 2020.

 IRS’ tax tips link.

People with disabilities: visit

Mortgage Assistance -COVID-19 has made it difficult for residents to pay their mortgage, and they may look to your office for help. Chicago Volunteer Legal Services (CVLS) just created a new resource for you to share.

In March, Congress passed the CARES Act, which enables any homeowner with a federally-backed mortgage to pause mortgage payments for at least six months, and up to a year. When the forbearance ends, the missed payments can be put on the end of the loan as a non-interest balloon payment or they can be recapitalized through a modification. Reverse mortgages are also eligible for relief. During the forbearance, no foreclosure activity can occur.

This law could save thousands of homeowners from unnecessary foreclosure, but they have to know about it, and they have to ask for it. To help people sign up for a forbearance, CVLS launched a new program on their website:

The website guides people through a CARES Act forbearance request, step-by-step. If they have trouble with the internet, they can also call or email us at 312-332-8785 or Trained law students from area schools will call anyone who contacts us, walk them through the process, and prepare the necessary documents.

Please share this information far and wide! You can include it in newsletters, email updates, websites, social media posts, etc. If you have any questions, feel free to email me or call my cell: 712-441-6267.

Flyer       Press Release

Senior Services - Provides access to home delivered meals, shelf stable items, and non perishables. They can assist with shopping, deliveries, and nutrition needs at NO COST. Call 815-723-9713.

Unemployment insurance inquiries: call Claimant Services at (800) 244-5631. The process after an unemployment claim has been filed.

The Illinois Department of Employment Security (IDES) is instructing independent contractors, or 1099 workers, who lost work due to COVID-19 to apply for regular unemployment benefits before attempting to apply for Pandemic Unemployment Assistance (PUA) benefits. PUA benefits are 100% federally-funded unemployment benefits for individuals who are unemployed for specific COVID-19 related reasons and are not eligible for regular unemployment.  More information about the PUA application process.

Volunteer Opportunities information for how to volunteer, community organizations to submit needs, and how to donate personal protective equipment (PPE).

We Are In This Together Signs - print your own sign and display in your window.

Sheets to Color

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Solid Lettered Sheets

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To report price gouging: submit a complaint online.