News Flash

Village News

Posted on: July 2, 2021

Important Message from Illinois American Water RE: CodeRED

In an ongoing effort to deliver the best customer service, Illinois American Water will be modifying their customer notification process for boil orders away from the current door tagging procedures to utilizing their CodeRED alert system beginning July 1, 2021. Illinois American Water uses CodeRED, a high‐speed customer notification system, to notify customers of impacts to water service by phone, text or email. 

  • It is important for customers to update their contact information or sign up for MyWater so Illinois American Water can contact them quickly. Customers can log on to the company’s web self‐service portal, wss.amwater.com/selfservice-web/login.do, to enter their contact information and preferences.
  • All alerts issued can also be found by visiting the website, https://www.amwater.com/ilaw/ and searching in the Alerts Notification section.


Facebook Twitter Email

Other News in Village News

IMG_7067

Homer for the Holidays

Posted on: December 20, 2021
holiday lights image

Recycle Your Holiday Lights

Posted on: December 20, 2021
Merry Christmas!

Village Hall Holiday Hours

Posted on: December 20, 2021

Gift Card Scam

Posted on: June 22, 2021

Boil Order Issued

Posted on: April 6, 2021