Illinois American Water Details

Private Utilities

Illinois-American Water offers private utility services to the Village of Homer Glen. The Customer Service Center is available Monday-Friday 7 am to 7 pm (Central Standard Time) at 800-422-2782. You may also contact Shelley Hylek, Sr. Operations Supervisor via phone at 630-739-8839 or via email at Shelley Hylek email. Inquires can also be sent to Tiffanie Duncan, Director Operations via phone at 309-556-4135 or via email Tiffanie.duncan@amwater.com.

The self-service tool,My H20 Online is available anytime for account information, payments and turning water service on and off (residential only) at www.amwater.com/myh20.

The Customer Service section of the Illinois American Water website features many useful links including those listed below.

In case of EMERGENCY, please contact 800-422-2782, twenty-four hours a day, 365 days a year. Water emergencies do not keep business hours.

Save money while you are away. Snowbirds and travelers can avoid fixed charges while away from home for extended periods of time. Call Illinois American Water's customer service center at 800-422-2782 to take advantage of the savings.

Illinois American Water Attention: Homer Glen Snowbirds (PDF)

Chickasaw Hills Water Reclamation Facility Improvements (PDF)

Major reconstruction of Illinois American Water's Chickasaw Hills water reclamation facility (WRF) site located on Parker Road and Seminole Trail is now complete. Facility location map.

Well & Septic Service

For general information about septic and mechanical systems, please contact the Will County Health Department at 630-679-7030.